In addition, Capcom may own several other domain names that redirect users to the web sites listed above (the "CE Web Site(s)" or "Web Site(s)). From time to time, we may add new web sites to this list.
2) What types of information does Capcom collect and how will it be used?
In order to give you the best experience on our site, Capcom may collect information about you, but only when you voluntarily provide it to us. Typically, we may ask a user to submit personal and/or demographic information to us either: (a) as part of the Capcom registration process; (b) as part of the community forums registration process; (c) to enable you to purchase products or services at our online store; and/or, (d) in connection with any C.V. or job application you submit to us.
The types of information that may be requested in each instance and the way the information may be used are detailed below.
To register on our Web Sites, we may ask you to provide personal information such as your name and email address, and demographic information such as your date of birth. The information that you submit during registration will be used to: (i) enter your name into our monthly raffles and other promotional giveaways; (ii) allow you to participate in certain activities and features offered exclusively to registered users (e.g., game-specific events); and, (iii) where requested by you, send you a free subscription to our newsletter, which will keep you informed about upcoming releases, special new offers, and other events or opportunities that we believe you'd be interested in. You must be 13 years old or older to register with any of the CE Web Sites.
b) Community Forums:
Before you can post messages on our message board, we require that you become a registered user. Typically, this may involve submitting information to us which identifies you personally, such as your email address and full name, and creating a desired Login Name and password. We may also request and collect demographic information about you, including your gender, occupation, home page URL, [the city, state and country in which you live], and other preferences; and, may combine such information with your personal information. The personal and demographic information that you submit to us during this process will allow you to post messages and will be used by us to tailor your message board experience to your preferences. To simply read messages posted on our bulletin board, you do not need to register. However, you must be at least 13 years old to register as a user of the community forum.
The ability to participate in the community forums is only available to those who have registered to use the community forums. To registered as a user, we will ask you to submit a login name and password. This information is collected so that you can access and participate in the message board without having to reregister each time you revisit the community forums.
Please note that whenever you give out personal information in the public areas of any of our Web Sites, such as in our community forums, that information can be viewed, collected and used by other users who you don't know and over whom we have no control. Whilst we strive to protect those who wish to participate in these forums, we cannot guarantee the security of any information you post in these areas and so you use the community forums at your own risk. We accept no liability for the use made of your personal information by third parties unrelated to us. However, when you register to use our message board, we give you the option to make your email address inaccessible to other viewers or users of the message board.
c) Online purchases / improving our goods and services
We would like to contact you from time to time by telephone or email in order to provide you with further information about any special offers, products or services that we or our carefully carefully selected business partners may offer and which we consider may be of interest to you. We ask you to indicate your consent to this each time you submit personal information to us via the Web Sites. Should you agree to us sending you such information, we will give you the right to withdraw your consent to receiving any such further information in each subsequent communication we send to you.
We may also use your personal and demographic information to administer our Web Sites and for our internal marketing and demographic studies, so we can constantly improve the products and services we provide to you and to better meet your needs.
No matter what method we use to collect information and no matter how we use that information, we will only collect the information deemed reasonably necessary to fulfil your online requests and our legitimate business objectives.
3) What happens if I refuse to provide my personal information to Capcom?
If you choose not to submit personal information when requested, you may not be able to participate in certain activities on our Web Sites and this may considerably limit the services we can provide you. For example, if you refuse to provide your email address to us, you will not be able to use our message boards or enter any of our competitions. To simply browse our Web Sites, however, you do not need to submit any personal information to us.
b) IP Addresses:
We do not keep a record of Internet Protocol (IP) addresses. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.
5) Who is collecting my personal information?
The information that you disclose while visiting our Web Sites is collected by Capcom Europe, and is used in the manner and for the purposes specified herein.
6) With whom does Capcom share my personal information?
Capcom may share your personal information with our parent, subsidiary, or affiliate companies for purposes of internal marketing and demographic studies, which help us improve and tailor the products and services we can provide you and to our suppliers or sub-contractors in order to meet any orders for goods or services requested by you.
We may also disclose personal information in the good faith belief that we are required to do so by law, or that doing so is reasonably necessary to comply with legal processes; respond to any claims; or, to protect the rights, property, or personal safety of Capcom, our customers, or the public.
In addition, you agree that your information, including personal information, may be disclosed to a third party as part of any merger, sale, transfer of company assets, or acquisition. We will require any such third party to agree to maintain the confidentiality, security, and integrity of any personal information transferred or shared for this purpose.
7) What is Capcom's policy regarding links to third party sites?
8) Can I choose how my personal information is used?
If you no longer wish to receive our newsletter or information about our products and services, you can at any time opt-out of receiving such communications by selecting the unsubscribe link at the bottom of the newsletter email or by sending a remove request to firstname.lastname@example.org.
9) How can I access my personal information?
If you have registered to use any message board on our Web Site(s) and wish to update your profile, you may do so online by clicking on "Profile". You may be required to submit your login name and password before you can access and/or update your profile. If you wish to review, update, or delete any other personal information that we may have collected about you, please contact us via email at email@example.com, or by regular mail at: Customer Service, Capcom, 26-28 Hammersmith Grove London W6 7HA, UK . We have the right to charge you ?10.00 for processing such requests.
11) What safeguards does Capcom use to protect my personal information?
Capcom maintains appropriate safeguards that ensure the security, integrity and privacy of the personal information we collect from you. Personal information collected by Capcom is stored in secure operating environments that are not available to the public and that are only accessible by authorized employees. We also have security measures in place to protect the loss, misuse and alteration of the information under our control (i.e., maintain data quality). Before we allow web users to access their personal information, for example, we verify their identity by prompting them to submit information such as their login name and password.
12) How do I ask a question or file a complaint?