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cloudless
13-08-09, 03:49
I just got SFIV today and it installed ok but when i go to play it it brings up the "Launch Street Fighter IV" "Controller Settings" and "Quit" but when I click Launch Street Fighter IV it brings up a error message saying "StreetFighterIV.exe has encountered a problem and needs to close. We are sorry for the inconvenience."and this is what the error report says

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="StreetFighterIV.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="StreetFighterIV.exe" SIZE="4371736" CHECKSUM="0x6ADC69B1" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1" FILE_DESCRIPTION="STREET FIGHTER IV" COMPANY_NAME="CAPCOM U.S.A., INC." PRODUCT_NAME="STREET FIGHTER IV" FILE_VERSION="1, 0, 0, 1" LEGAL_COPYRIGHT="(c)CAPCOM U.S.A., INC. 2008, 2009 ALL RIGHTS RESERVED." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x433B92" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="05/06/2009 05:50:55" UPTO_LINK_DATE="05/06/2009 05:50:55" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="SF4Launcher.exe" SIZE="7673112" CHECKSUM="0xE7B9DED6" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1.0.0.1" FILE_DESCRIPTION="STREET FIGHTER IV LAUNCHER" COMPANY_NAME="CAPCOM U.S.A., INC." PRODUCT_NAME="STREET FIGHTER IV" FILE_VERSION="1.0.0.1" LEGAL_COPYRIGHT="(c)CAPCOM U.S.A., INC. 2008, 2009 ALL RIGHTS RESERVED." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x75F639" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="04/28/2009 09:02:40" UPTO_LINK_DATE="04/28/2009 09:02:40" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="SF4GDF.dll" SIZE="2077976" CHECKSUM="0x348DE8F0" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1" FILE_DESCRIPTION="STREET FIGHTER IV GDF" COMPANY_NAME="CAPCOM U.S.A., INC." PRODUCT_NAME="STREET FIGHTER IV" FILE_VERSION="1, 0, 0, 1" LEGAL_COPYRIGHT="(c)CAPCOM U.S.A., INC. 2008, 2009 ALL RIGHTS RESERVED." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x208F7D" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="05/06/2009 04:40:55" UPTO_LINK_DATE="05/06/2009 04:40:55" VER_LANGUAGE="Language Neutral [0x0]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="989696" CHECKSUM="0x2D998938" BIN_FILE_VERSION="5.1.2600.5781" BIN_PRODUCT_VERSION="5.1.2600.5781" PRODUCT_VERSION="5.1.2600.5781" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5781 (xpsp_sp3_gdr.090321-1317)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFE572" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5781" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5781" LINK_DATE="03/21/2009 14:06:58" UPTO_LINK_DATE="03/21/2009 14:06:58" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

I have already reinstalled it and reinstalled DirectX off the SFIV disc and I am still getting the error.
Oh and my system specs are

------------------
System Information
------------------
Time of this report: 8/13/2009, 15:22:55
Machine name: (my pc name)
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
Language: English (Regional Setting: English)
System Manufacturer: VIA Technologies, Inc.
System Model: VT8363
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) XP 2400+, MMX, 3DNow, ~2.0GHz
Memory: 1536MB RAM
Page File: 574MB used, 2350MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

I've really been looking forward to playing this so please help me find whats gone wrong

Regards
Chris

Spike 74
13-08-09, 13:44
Sorry to here about your problem.

The best best is to email support as they will be able to help you better than I can.

The email is in my sig.

Good luck :)

Techsupport
17-08-09, 13:05
Unfortunately, your processor is below the games requirements. You need a Pentium 4 with HT (Hyperthreading) or an AMD Athlon64 X2 (dual core) in order to play Street Fighter IV.

We don't have any information on your graphics card but for that you need to have an nVidia GeForce 6600 or an ATi/AMD Radeon X1600 or higher chipset with at least 256Mb of video memory.