FAQs
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Are there any job vacancies or work experience positions at Capcom Europe?
We do not currently have any vacancies at Capcom Europe. If you would like us to keep your details on file, please send a CV and covering letter to feedback@capcomeuro.com or by post to: CE Europe, 9th Floor, 26-28 Hammersmith Grove, London W6 7HA
Can I get access to detailed/unavailable artwork/screenshots?
Artwork and screenshots from many of our games are available from our website.If it is not present there then unfortunately we probably cannot give you access to it.
Can I make a Capcom fan site?
Capcom does not object to you creating a website which may contain reference to Capcom games or characters, with the understanding that this is done as a personal activity and that you do not intend to receive revenue by this use of our property. Also, we will not object to the website as long as it is not obscene, defamatory, libelous, offensive or slanderous towards Capcom, our products, or employees, or any third party; or violate any intellectual property right or a person's right of publicity or privacy. This policy is in no way meant to be interpreted as creating an agreement or grant of license from Capcom to you. So if you are a fan of Capcom games, and you have a website that you would like to create, Capcom will not object so long as you are working within the above stated criteria.
Can I purchase games and merchandise directly from you?
We do not currently sell our games and merchandise directly to the public, although we are considering possibly introducing such a service in the future.
Can I use one of your characters ?
Capcom does not object to a one-off use of a character for such things as school projects or a personal T-shirt with the understanding that this is done as a personal activity and that you do not intend to receive revenue by this use of our property. Also, we will not object to such use as long as it is not obscene, defamatory, libelous, offensive or slanderous towards Capcom, our products, or employees, or any third party and does not violate any intellectual property right or a person's right of publicity or privacy. This policy is in no way meant to be interpreted as creating an agreement or grant of license from Capcom to you. We reserve the right to withdraw our permission should this prove necessary.
If you wish to use one of our characters or trademarks for commercial purposes, please contact feedback@capcomeuro.com giving as much information as possible about your proposal and we will forward it to the relevant department.
Can you send me a demo disk for one of your games?
Sorry, but we do not send demos to the public. When we make demos for our games we release them either with copies of our games or as part of demo disks from magazines or the console manufacturers.
Can you tell me some specific details about a storyline from a game or a character of a game?
Questions of this nature usually have no answers as all of the characters and story lines are from the imagination of the game's creator. As with any good storyteller it is sometimes the intent of the game creator to leave the player of the game wanting more. Sometimes game story lines are left open because the game creator wants the player to complete the story to his or her wishes using their own imagination. You can discuss your theories about the game with the fans on our forum
Dead Rising - I can’t read the text displayed in the game when playing
Dead Rising was developed to be optimized for High Definition TV’s. Due to this, the font in the game may might be difficult to read on a standard definition TV.
If you are having a hard time reading the text, please try the following:
- Adjust the settings on your TV or monitor
- Try using component cables instead of standard composite to connect your Xbox360 to your television.
- Setting the TV to widescreen ratio (even though you may not have a widescreen TV) may help in some cases.
Please note that you can use the wristwatch to set a guide arrow to your next objective. This will also display the mission description in slightly larger text. This should stop you from being stuck in the game, even if you are unable to read the text.
No patch to alter the text size is currently planned.
Dead Rising - the save/load system is confusing
We highly recommend that you read the game instructions on page 5 of the manual on “Dying and Saving” to fully understand the save function. Some people don’t find this function intuitive so reading the manual will be very helpful. As a quick overview, when saving please remember the following:
If you die, just reload the previous save or reset your system. This will start you back at your last save point. Remember if you do save after you die, this will overwrite your previous save.
Selecting “Save Status and Quit” will start the whole game over, but you will restart with your present stats and level. For example:
If you last saved at Mission 14 with Frank at Level 20 and die at Mission 20 with Frank at Level 30, when you choose “Save Status and Return to Title” you will start a new game at Mission 1/Level 30.
Your status is saved, but progress or missions completed are lost.
The option of “Return to Title Without Saving” does not override the save file, so this allows you to select continue (by loading your save file) or select a new game.
How do I contact Capcom USA?
the support address of Capcom USA is http://shop.capcom.com/store/capcomus/Content/pbPage.CapcomSupport

